Last Updated: September 8, 2026
Burgati ("we," "us," or "our") operates burgati.com (the "Site"). We are committed to protecting your personal privacy and providing a secure e-commerce experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from our direct-to-consumer store.
Information We Collect
When you visit or interact with burgati.com, we collect two main types of information:
- Personal Information You Provide:
- Order & Billing Details: Name, billing address, shipping address, payment method information (processed securely through encrypted payment gateways), email address, and phone number when you make a purchase.
- Account & Support Communication: Email address, message content, and order history when you contact customer support via sales@burgati.com or email@burgati.com.
- Marketing Preferences: Email address and opt-in consent if you sign up for newsletter updates, promotions, or back-in-stock alerts.
- Automated Data & Device Information:
- Technical Identifiers: IP address, browser type, operating system, device details, and unique device identifiers.
- Browsing Activity: Pages viewed, referring URLs, search terms used on site, time spent on pages, and click behavior collected via standard cookies, web beacons, and log files.
We use the information we collect to fulfill our core direct-to-consumer services and maintain site security, specifically to:
- Fulfill Orders & Transactions: Process credit/debit card payments, arrange shipping and delivery via our automated carrier network, and send order confirmations and tracking updates.
- Customer Care: Communicate regarding orders, inquiries, returns, or technical issues sent to our support channels.
- Site Improvement & Analytics: Monitor website performance, fix technical glitches, optimize product presentation, and enhance overall user experience.
- Fraud Prevention & Security: Detect and prevent fraudulent transactions, unauthorized account access, and intellectual property violations.
- Direct Marketing (Opt-In Only): Send promotional updates and product announcements. You can unsubscribe at any time using the link at the bottom of any marketing email.
We do not sell, rent, or trade your personal information to third-party marketers. We only share information with essential service providers necessary to process sales and deliver products:
- Platform & Hosting Providers: GoDaddy Commerce infrastructure powers our website and secure store database.
- Payment Processors: Credit card and transaction details are submitted directly to secure, PCI-compliant payment gateways.
- Fulfillment & Shipping Carriers: Order details (name, shipping address, package dimensions) are processed through automated multi-carrier logistics software (such as ShipStation) to generate labels with shipping partners (USPS, UPS, FedEx).
- Legal Compliance: We may disclose personal data if required by law, subpoena, court order, or to protect the rights, property, and safety of Burgati, our customers, or the public.
- Essential Cookies: Required for basic site navigation, maintaining shopping cart contents during your session, and secure checkout processing.
- Analytics Cookies: Help us understand site traffic patterns and popular product pages so we can optimize performance.
- Managing Cookies: You can set your web browser to block or alert you about cookies. Note that disabling essential cookies may impact store checkout functionality.
- Security Safeguards: We use industry-standard Secure Sockets Layer (SSL) encryption across burgati.com to protect sensitive payment and personal information transmitted during checkout.
- Data Retention: We retain transaction and order records for as long as necessary to fulfill orders, address warranty or return inquiries, satisfy accounting and legal obligations, and resolve disputes.
While burgati.com is our flagship store, Burgati products may also be displayed on authorized marketplace channels (Amazon Seller Central, Walmart Marketplace). Transactions completed directly on third-party platforms are governed by the respective privacy policies and terms of those platforms.
Depending on your location, you have the right to:
- Access or Delete: Request a copy of the personal information we hold about you or ask that we delete your personal data.
- Opt-Out of Marketing: Unsubscribe from promotional email lists at any time by clicking the "Unsubscribe" link in the email footer.
- Correct Information: Request corrections to inaccurate or incomplete account details.
To exercise any of these rights, please contact our privacy administrator at sales@burgati.com.
We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. Updated versions will be posted directly on this page with an updated "Last Updated" date.
Contact Information
If you have questions, feedback, or privacy requests concerning Burgati or burgati.com, please reach out to us: